FedEx Privacy Notice
Last Updated: May 20, 2026
At FedEx, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you use our logistics platforms, tracking tools, and website services across the United States.
1. Information We Collect
To process, route, and track your shipments efficiently, we collect several categories of information, including:
- Contact Information: Names, physical shipping addresses, phone numbers, and email addresses for both shippers and receivers.
- Shipment Details: Description of items, item weight, quantities, customs declaration documentation, commercial invoices, and tracking ID references.
- Account Credentials: Usernames, passwords, and profile configurations saved when you register an account.
- Geolocation & Technical Data: IP addresses, browser profiles, and real-time mapping data captured when accessing our interactive routing logs.
2. How We Use Your Data
Your personal data is used solely to maintain operational safety, provide seamless logistics delivery tracking, and meet domestic and cross-border regulatory demands:
- To initialize, track, route, and deliver scheduled air cargo, interstate freight, or last-mile packages.
- To generate automated scannable package barcodes and digital receipts.
- To handle federal customs compliance evaluation, international tariff processing, import tax refunds, and official regulatory audits.
- To protect against online fraud, unauthorized system intrusions, and security vulnerabilities.
3. Information Sharing & Third Parties
We do not sell your personal details to outside parties. Data is shared strictly with approved partners acting within our trusted infrastructure network:
- Regional Contractors & For-Hire Carriers: Domestic freight transit operations and logistics partners helping transport shipments between sorting hubs and localized delivery centers.
- Federal Authorities & Customs Agencies: Providing shipping manifests and clearing entries to agencies such as U.S. Customs and Border Protection (CBP) to fulfill legal statutory trade requirements.
4. Your Rights & State-Specific Disclosures
You maintain ultimate control over how your data is handled. Depending on your state of residence (including regulations under the CCPA/CPRA and other state privacy laws), you have specific statutory rights to request access to your profile logs, ask for correction of erroneous data entries, delete collected information, or opt out of corporate marketing tracks by updating your account portal at any time.
5. Contact Corporate Security
If you have any questions about this Privacy Notice, the safety operations on our site, or how your transit metrics are managed, please contact our compliance division:
FedEx North America Data Privacy Office
Worldwide Headquarters, Memphis, TN, USA
privacyoffice@fedex.com